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Tenant Move-Out Information

Tenant Move-Out Information

Moving out of your rental? Wondering what is expected of you during your departure? See below a list of instructions and procedures for a quick, easy and stressfree departure.

Standard Move-Out Procedure

Please review your lease prior to moving out. A 60-day notice is required for all tenants wishing not to renew the lease. Please review your lease for more information, but please be aware, if the 60-day notice is submitted within the final 60 days, the lease will be automatically extended, and all leaseholders will be responsible for all rent due.

Example: If your lease expires June 1, your 60-day notice is required by April 2, If you submit the notice on April 16, the lease will be extended to July 1 (60 days + any additional days to close a full month cycle).

Contact your property manager to schedule a move-out inspection. You do not need to be present for the move-out inspection, although it is recommended. All keys must be returned at this time. The property will not be considered vacant until we have received all keys for the property. Garage door openers should be left in a kitchen drawer. Additional fees apply for missing keys or garage door openers.

Download Tenant Move-out Inspection Checklist


Security Deposit Refund

The security deposit will be refunded within 30 days after the move-out inspection has been performed, or when all keys have been returned. Any outstanding balance, damage fees, etc will be deducted from the security deposit. Please include a forwarding mailing address in your 60-day notice for the refund to be returned. A detailed list of any deductions will also be provided.

For any questions regarding your deposit or account, please contact Michelle Robertson at (910) 332-7284 ext. 102 or by email at [email protected].

Early Termination of Lease

We understand that things happen and you need to relocate due to a new job, family matters, etc. You are, however, binded by the lease you signed and agreed to and therefore must exercise the following procedure to terminate your lease early:

  1. Submit a written letter and/or email to the property manager stating your reason for leaving and departure date.
  2. Allow for the property manager to begin advertising the property and prepare showings to potential renters.
  3. Review and complete the move-out inspection checklist prior to departure.
  4. Contact your property manager to schedule a Move-Out Inspection of the property.

*Please note: The leaseholder(s) is responsible for all rent for the duration of the lease terms until the property is leased by another party. The leaseholder is responsible to maintain utility services through the expiration of their lease. The property is expected to be returned, with the exception of normal wear and tear, in the condition it was upon arrival.


Have a question about your account, lease or hooking up your utilities? Fill out the form below and a property manager will get back to you as soon as possible.